Privacy Policy mio88 — Data Protection & Member Privacy

Mio88 collects various categories of information to ensure we can provide a safe, efficient, and personalised service to every member. The information we collect can be divided into three main categories:

A. Information You Provide Directly

• Personal identification details: full name, date of birth, gender, and identity card or passport number.
• Contact details: email address, phone number, and residential address.
• Financial information: bank account numbers, bank names, and payment method details used for deposits and withdrawals.
• KYC verification documents: copies of identity card, passport, utility bills, or other official documents submitted during the identity verification process.
• Support team communications: live chat conversation records, emails, and support tickets.

B. Information Collected Automatically

• Technical data: IP address, device type, operating system, browser type and version.
• Usage data: pages visited, time spent, clicks, and navigation patterns within the platform.
• Location data: general location information derived from your IP address.
• Gaming data: betting history, game results, transaction records, and account activity.

C. Information From Third Parties

• Identity verification from accredited KYC service providers.
• AML (Anti-Money Laundering) list screening and fraud prevention.
• Payment information verified by approved payment processors.

Every piece of information we collect is used for a specific and legitimate purpose. Below is a summary table of data usage at mio88:

Mio88 will not use your data for any purpose not stated above without first obtaining your consent. Should we wish to use your data for a new purpose, you will be notified and, where required, asked to provide your consent again.

Mio88 does not sell, rent, or trade members' personal information to any third party for marketing purposes. However, in the course of operating the platform, we may share data with selected parties as follows:

• Payment Service Providers: Payment processors, banks, and e-wallet providers that help us securely process your financial transactions.
• KYC Service Providers: Accredited identity verification companies that help us verify member identities and meet compliance requirements.
• Gaming Software Providers: Gaming platform providers integrated with mio88 to deliver a seamless gaming experience.
• IT Infrastructure Providers: Cloud hosting and cybersecurity companies that support the platform's technical operations.
• Regulatory Authority: Regulatory bodies, law enforcement, or courts when required by law.

All third parties working with mio88 are bound by strict confidentiality agreements and are prohibited from using member data for any purpose other than those specified. We conduct thorough due diligence on all partners to ensure they meet data protection standards equal to or higher than our own.

The security of your personal data is mio88's highest priority. We continuously invest in the latest security technologies and procedures to protect your information from unauthorized access, leaks, alteration, or destruction.

Key security measures we implement include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and mio88 servers is encrypted using the highest industry-standard encryption protocols.
• Stored Data Encryption: Sensitive information such as passwords and financial data is stored in encrypted form in our database.
• Two-Factor Authentication (2FA): An additional security layer that members can enable to protect access to their accounts.
• 24/7 Monitoring: An always-on automated monitoring system to detect and respond to any suspicious activity.
• Network Segregation: Segmented infrastructure protected by multi-layered firewalls to prevent unauthorized access.
• Regular Security Audits: Penetration testing and independent security audits conducted regularly by external parties.

While mio88 employs robust security measures, no system can guarantee 100% absolute security. You also play an important role in keeping your account safe by using a strong password and never sharing your login details with anyone.

Mio88 uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how you use the platform (pages visited, time spent) to help us improve the user experience.
• Functional Cookies: Remembering your preferences such as language and display settings to provide a more personalized experience.
• Analytics Cookies: Used alongside analytics tools to understand platform usage patterns in aggregate and without identifying individuals.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect some functionality of the mio88 platform. Continued use of our platform is considered your consent to the use of cookies as described here.

As a mio88 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact the mio88 support team via 24/7 live chat within the platform or by email at [email protected]. We will process your request within 30 working days. In complex cases, this period may be extended up to 60 days with prior notice.

Mio88 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, including meeting any legal, accounting, or reporting requirements. The general data retention guidelines are as follows:

• Active Account Data: Retained for the duration your account remains active and in use.
• KYC & Verification Data: Retained for a minimum of 5 years after account closure to meet AML compliance requirements.
• Financial Transaction Records: Retained for 7 years in accordance with accounting and tax legal requirements.
• Support Communication Logs: Retained for 3 years for reference and dispute resolution purposes.
• Marketing Data (with consent): Retained until you withdraw consent or request deletion.

Upon expiry of the retention period, your data will be securely deleted or anonymised so that it can no longer be linked to your identity. This deletion process is carried out systematically and in a controlled manner.

Mio88 is an adult entertainment platform strictly restricted to individuals aged 18 and above only. We do not knowingly collect or process personal data of anyone under the age of 18.

Parents and guardians who have concerns about their children's privacy in the context of online gambling platforms are encouraged to use appropriate parental control software and to report any irregularities to our team without delay.

Mio88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. We are committed to informing you of any material changes through:

• Prominent notifications within the mio88 platform upon first login after changes take effect.
• Emailed to your registered address at least 7 days before material changes take effect.
• Announcements in the news section or updates on the mio88.vin platform.

The "Updated" date at the top of this page reflects the date the last revision was made. We encourage you to review this page periodically. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how mio88 handles your personal data, our team is ready to assist you.

You can reach us through the following methods:

• Privacy Email: [email protected]
• 24/7 Live Chat: Available directly within the mio88 platform — click the chat icon in the bottom-right corner of your screen.
• Response Time: We aim to respond to all privacy-related inquiries within 3–5 business days.